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Frequently Asked Questions

Frequently Asked Questions

Periodically there are questions that surface within the membership of AHA.  The Board of Directors is committed in trying to address these questions as they arise.  

 

2) When I pay through the AHA website, why are there now additional fees assessed?

Every time and every place you pay with either a credit card or a debit card, a fee is charged by the company who is processing the transaction for the merchant at which you are shopping.  This is no different with AHA.  Historically these processing costs have been paid by AHA.  A change has been made where you the member are paying these fees rather than AHA.  The amount of the fee each time a card is processed is $2.00 per transaction + 3.50% of the charge amount.  As an example, a $100 payment to AHA will cost you $105.50.  This change was done in an effort to reduce this cost to AHA.  This change will save the association approx $3,800 in costs annually.  This too was done to help offset increasing costs seen by AHA.     As an FYI, it will cheaper to us as members of the association to pay our bill in full in one single transaction rather than making multiple payments (like what is available for registration fees).  Paying your bill in full would be counted as one transaction versus multiple transactions.